Frequently asked question

Email: support@6valley.com

Yes, we take strong security measures to protect your personal data.

Delivery usually takes 3–7 business days depending on your location.

Please contact our support team immediately or raise a return request from the app. We will assist you with replacement or refund.

You can request a refund from the Orders section if your product is eligible. Refunds are processed as per our Refund Policy.

Yes, you can cancel your order before it is shipped. After shipping, you may need to request a return.

You can track your order from the “My Orders” section in the app. Once shipped, tracking details will be available.

We support multiple payment methods including: 1.Online payment (UPI, cards, net banking) 2.Cash on Delivery

1.Browse products in the app 2.Add items to your cart 3.Proceed to checkout 4.Enter delivery details and complete payment

You can create an account by registering with your email or phone number. You can also use Google or Facebook login for quick access.

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