Refund Policy
Thank you for shopping with Smart Mobile Bazaar. We strive to provide the best products and services. This Refund Policy outlines the conditions under which refunds may be issued.
1. Eligibility for Refund
You may be eligible for a refund under the following conditions:
- The product is damaged, defective, or incorrect upon delivery
- The product is not as described
- The order is canceled within the allowed cancellation period
2. Return Conditions
To qualify for a refund:
- The product must be returned in its original condition and packaging
- All accessories, manuals, and invoices must be included
- The return request must be raised within the specified return period
3. Non-Refundable Items
The following items may not be eligible for refunds:
- Products damaged due to misuse or improper handling
- Items without original packaging or missing parts
- Certain categories marked as non-returnable
4. Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection
- Approved refunds will be processed within 5–7 business days
- Refunds will be credited to the original payment method
5. Cancellation Policy
- Orders can be canceled before they are shipped
- Once shipped, cancellation may not be possible and standard return policy will apply
6. Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your payment provider
- If still not received, contact our support team
7. Contact Us
If you have any questions about refunds or returns, please contact us:
📧 Email: info@smartmobilebazzar.com
📞 Phone: 8460157531
🏢 Address: Ahmedabad