Cancellation Policy
Thank you for using Smart Mobile Bazaar. This Cancellation Policy explains the terms under which orders can be canceled.
1. Order Cancellation
- You can cancel your order before it is shipped.
- Once the order is shipped, cancellation may not be possible.
- In such cases, you can request a return after delivery as per our Refund Policy.
2. How to Cancel an Order
To cancel an order:
- Go to your Orders section in the app
- Select the order you wish to cancel
- Click on the “Cancel Order” option
- Follow the instructions to confirm cancellation
3. Cancellation by 6Valley
We reserve the right to cancel orders under certain conditions, including:
- Product out of stock
- Payment issues or failed transactions
- Incorrect pricing or product information
- Suspicious or fraudulent activity
In such cases, users will be notified and any payment made will be refunded.
4. Refund on Cancellation
- If your cancellation is successful, the refund will be initiated automatically
- Refunds will be processed within 5–7 business days
- The amount will be credited to your original payment method
5. Non-Cancellable Orders
Certain orders may not be eligible for cancellation, including:
- Orders that have already been shipped
- Special or customized products
- Items marked as non-cancellable
6. Contact Us
If you have any questions regarding order cancellation, please contact us:
📧 Email: info@smartmobilebazzar.com
📞 Phone: 8460157531
🏢 Address: Ahmedabad